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Experiences with an Emotional Sales Agent (bibtex)
  author = {Fischer, Stefan and Döring, Sven and Wimmer, Matthias and Krummheuer,
  title = {Experiences with an Emotional Sales Agent},
  booktitle = {Affective Dialogue Systems},
  year = {2004},
  editor = {André, Elisabeth and er, Laila Dybkj{\textbackslash}a and Minker,
	Wolfgang and Heisterkamp, Paul},
  volume = {3068},
  series = {Lecture Notes in Computer Science},
  pages = {309--312},
  address = {Kloster Irsee, Germany},
  month = jun,
  publisher = {Springer},
  abstract = {With {COSIMAB2B} we demonstrate a prototype of a complex and visionary
	e-procurement application. The embodied character agent named {COSIMA}
	is able to respect a customer's preferences and deals with him or
	her via natural speech. She expresses various emotions via mimic,
	gesture, combined with speech output, and {COSIMA} is even able to
	consider the customer's emotions via mimic recognition. As first
	observations show, this is a very promising approach to improve the
	bargaining with the customer or the recommendation of products.},
  isbn = {3-540-22143-3}
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Last edited 29.01.2013 17:37 by Quirin Lohr